Licensing, Upgrade, Update, Shipping, and Refund Policies

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HD Media Player

- Will the media player work on my servers?
- Do I need anything "special" to get up and running?
- Are the source codes included?
We include a fully customizable FLA file in all of our packages that can be opened and modified using Flash CS4/CS5. We also provide all of the component source files in the Flash Pro package (AS and FLA), so you can see how the components work and modify them if necessary. Please understand that Flash expertise is required to work with the component source codes, and we do not offer support for component source code modifications.

- What media formats are supported?
- How do I encode my videos into a format that will work with your player?
- Can I resize the media player components to fit my needs?
- How do I load my media items into the player?
- Can I sort and search items in the XML playlist?
- How does your Media Player compare to others on the market?
- How do I retrieve my product after I've purchased it?